“ This sweet little chocolate shop was great! I was kindly greeted and asked about their frozen hot chocolate. The worker went on to explain all the flavors and I decided on the Matilda flavor which cake with chocolate cake blended into the hot chocolate. It was delicious! So perfectly sweet but not too sweet and the small chunks of cake were yummy. I would definitely recommend grabbing a sweet treat here. ”

“ Really delicious, high-quality chocolate. Amazing cheesecake. Need to ensure when ordering the hot chocolate you do have to mix it yourself for a good five minutes to make sure that there isn’t all that yummy chocolate left at the bottom of your cup. For some reason they don’t mix it for you! Nice ambiance opposite Bath abbey. they offer chocolate buttons and mini chocolate bars and a cafe where you can enjoy cakes and drinks. ”

“ "The cookie sandwich was really good and you should get it." The hot chocolate is delicious too as well as the matilda cake. They didn't have enough staff for an eat in service but allowed us to sit with out takeaway boxes anyway. ”

“ Mrs Potts chocolate house is a lovely cafe with lots of hot chocolate options from white to dark chocolate. I usually enjoy the smores hot chocolate but unfortunately they were all out. We got a milk hot chocolate with whipped cream and a kitchen sink cookie. Me and my friend both enjoyed and we love visiting Mrs Potts! ”

“ Food is pretty good, but what I loved was the view from the window and most of all, the service from the waitress, I think she’s called Inna. Five stars to her commitment and care to the job. We could tell she wants to do well - and she definitely did! The other waitress, Jay I think, was also smiley and nice ”

“ Whilst walking around the Roman Baths we spied the chocolate sign from the top and planned to visit when we finished! When we walked in we were greeted like regular customers. The chocolate barista knew so much about each blend, he explained the strength and the flavours. When we couldn’t make a decision he gave us a little pot of the flakes to smell and taste. I had the 100% and it was the best chocolate I’ve had. I’m vegan and gluten free and it was such a treat to have choice, they even had vegan whipped cream! ”

“ Chocolate workshop We felt the whole experience was exceptional value for money. The space for the workshop was wonderfully well suited to the activity, spacious and light and clean. We were really impressed with all the ingredients we had access to, this made it so special, and felt that the ease of decorating the chocolate and using the moulds made it super accessible for us. We really liked the packaging we got to wrap our bars in, this was a really sweet and unique touch, will make wonderful gifts for people! We couldn't believe the platter we got while waiting for the bars to set in the fridge! The brownies and blondies were so delicious, and being able to enjoy a range of treats from Mrs Potts gave my friends an excellent introduction to my favourite place and a reason to come back! Most of all, we were so impressed with Benjy our host. He was so friendly and considerate, very kind ensuring we had the best time possible. He gave us a great tour of the ingredients, the history of the chocolate, and gave really clear and helpful demos that enabled us to get the most from the day. We think he is an absolute credit to your team, and has a real talent for baking and for teaching, and a clear enthusiasm and passion for the product. We are so pleased to have had such an amazing experience. We'll certainly be back soon and will spread the word! ”

“ I came here because I wanted a hot chocolate and was very pleased I did. There were lots of lovely options, I went for the malted milk one, which was very tasty and came with a few maltersers and a chocolate button. It's definitely a perfect place to visit on a cold day. ”